I can't clean up temporary storage files (cache) either. I follow the Verizon instructions, but after attempting to clear the cache, it still remains on most of the big apps. It keeps telling me that I have too many temporary files. I used to be able to clear all of the cache, but not anymore. Why can't I clear the cache?
It is imperative for your device to work correctly, slvrado1, we are here to help. Allow us to gather a few more details to be on the same page. You mentioned that most of the cache is on the big apps, which apps are you referring to? Also, where do you see that your phone has too many temporary files, what are you trying to do when this message pops up?
We would like to help you clean out your temporary storage files. Let's get to the bottom of this. Please send us a Private Note for assistance.