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trade in issues
nightsfire
Member

seems no matter where i go from pc to phone from website to APP link from customer support or otherwise i cannot start a trade in i keep getting same error (Invalid Address. Please try again.) and of coarse customer support is about USELESS i am beyond annoyedwebsite

 

 

 

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Re: trade in issues
vzw_customer_support
Customer Support

I am so sorry for the issue you are having, we know that trading in your device is very important. I have sent you  private message to continue, thanks.  -Rosie

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Re: trade in issues
dmjohnsnx2
Member

I am having the same issue and CS so far has been beyond useless. What is the Answer? I had a PO Box as a billing address but changed that to a physical, didn't change anything.

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Re: trade in issues
vzw_customer_support
Customer Support

We can review this with you right here if you are still having these troubles. I have left you a Private Note, so we can work on this more directly. We look forward to working with you soon!

 

*Robert

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