trade in issues

[nightsfire]

seems no matter where i go from pc to phone from website to APP link from customer support or otherwise i cannot start a trade in i keep getting same error (Invalid Address. Please try again.) and of coarse customer support is about USELESS i am beyond annoyed

[vzw_customer_support]

I am so sorry for the issue you are having, we know that trading in your device is very important. I have sent you  private message to continue, thanks.  -Rosie

[dmjohnsnx2]

I am having the same issue and CS so far has been beyond useless. What is the Answer? I had a PO Box as a billing address but changed that to a physical, didn't change anything.

[vzw_customer_support]

We can review this with you right here if you are still having these troubles. I have left you a Private Note, so we can work on this more directly. We look forward to working with you soon!

*Robert