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trying to live chat
allysamputney
Member

I have been trying to live chat I am effected by the virus haven't been able to leave my house and live chat is not helping me I can not call as I have no voice and am super sick

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Re: trying to live chat
easttn1
Member

Sadly Verizon is not responding to live chat.  They are doing automated email replies.  Once in a while they will do an actual email reply.  The hold times are so long I can only wish you good luck.  Sorry.

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Re: trying to live chat
vzw_customer_support
Customer Support

allysamputney, we want to make sure you get the assistance you need during this time. I have sent you a Private Note for further help.  EricaG_VZW

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