verizon late fees...

[rocco48]

Verizon stop charging late fee's during this time. You should be waiving these late fee's. Its terrible that you are doing this to people...even at this difficult time. Your prices are already high the least you can do is waive your late fee's during this time. 

[vzw_customer_support]

rocco48, we know how severe the COVID-19 issue is. We are always here to support our loyal customers like yourself. Due to COVID-19, Verizon will waive late fees from May 13^th through June 30^th.  We will not terminate a customer service who's been impacted by the events involving the Coronavirus.

Please review item 1 under the "Important policy information and special offers" section of the Coronavirus (COVID-19) FAQs. https://www.verizonwireless.com/support/covid-19-faqs/ 

Please fill out the short from by clicking on the words “short form” under item 1 of the Important policy information and special offers.

Does this information help?

JacobG_VZW