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verizon late fees...
rocco48
Member
‎05-18-2020 03:27 PM

Verizon stop charging late fee's during this time. You should be waiving these late fee's. Its terrible that you are doing this to people...even at this difficult time. Your prices are already high the least you can do is waive your late fee's during this time. 

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Correct Answer!
Re: verizon late fees...
vzw_customer_support
Customer Support
‎05-20-2020 03:41 PM

rocco48, we know how severe the COVID-19 issue is. We are always here to support our loyal customers like yourself. Due to COVID-19, Verizon will waive late fees from May 13th through June 30th.  We will not terminate a customer service who's been impacted by the events involving the Coronavirus.

Please review item 1 under the "Important policy information and special offers" section of the Coronavirus (COVID-19) FAQs. https://www.verizonwireless.com/support/covid-19-faqs/ 

Please fill out the short from by clicking on the words “short form” under item 1 of the Important policy information and special offers.

Does this information help?

 

JacobG_VZW

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