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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
verizon wireless logon not working
chriscars
Member

why did verizonwirless.com stop working today?  i can't get on and it automatically replaces the web address with verizon.com. and then gives an error message even though it says I'm logged in.  strange.  anyone else having this problem???   never happened before....  sad.

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Re: verizon wireless logon not working
acraftylady2
Sr. Member

No issues here.  Try clearing your browser cache.  Also try from another browser and see if it does the same.  

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Re: verizon wireless logon not working
tns_2
Member

Actually definitely broken.  Could not login for the last few days.  Still can't get in using my verizon app.   Managed after several tries to login this morning from my PC but a number of things hang or comeback as not available. 503 service temporarily unavailable, etc.  E.g Current activity and pdf bill.

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Re: verizon wireless logon not working
vzw_customer_support
Customer Support

acraftylady2 has a good suggestion for a browser. With this occurring on the app, what is the make and model of the phone? tns_2 -David

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Re: verizon wireless logon not working
vzw_customer_support
Customer Support

Hello, chriscars. We know how important it is for you to have access to your account online. Currently, we don't have outage alerts about the Verizon Wireless website. We would recommend clearing your browsers cache and cookies, as well as trying another web browser.  *Cassie

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Re: verizon wireless logon not working
mfeifel
Member

Cassie,   I've done this. I've cleared browser cache, history, cookies. etc. I've used different browsers and multiple laptops. I've called customer support and they had no answers other than its an issue on my end.  (If something changed on my computer, other billpays, other websites, would be experiencing the same issue. The only problem I am having issues with is verizon.)

Typed in:  myverizon.com.    It allows me to type in log in/pswd =  i get a notice "page is unavailable"

Typed in: verizonwirelesscom  - It redirects me to Verizon.com.  ????    Then it allows me to browse and buy but I cannot log in and access my account. 

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