Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
website and historical data usage
meg1276
Member

What happened to verizonwireless . com? Why can I not see my data usage month over month anymore? All that's left is a cheap looking bar graph that doesn't go back further than ninety days. And even that was 10 minutes of clicking links and searching. The website is unusable. Difficult to navigate, not intuitive, clunky. It looks like it's under construction. I don't get it. This is VERIZON in 2022. I don't understand why we cannot see what we are paying for. I don't understand why after I switched my plan from unlimited to 10gbs a month all of a sudden my data usage nearly doubled and I'm being charged overage fees. Are we just supposed to take their word for it? Well, sorry to say, I don't trust them. 

0 Likes
Re: website and historical data usage
vzw_customer_support
Customer Support

meg1276-

We want to make sure that you are able to view your data usage and manage your account 24/7. You can view up to 18 months of usage through your desktop computer. Here are the steps to follow 

https://www.verizon.com/support/view-usage-on-your-bill/

 

 

 

 

-Angie

0 Likes