Do you have a texting plan for your phone? "Messaging rates may apply" is a standard disclaimer made because some plans charge for each text message, and may charge more for MMS messages (picture). Other plans have unlimited texting.
Are you saying that you can't send text messages?
Thanks so much for your response. I have unlimited text messaging on the
XXLARGE plan. And I can send regular texts, but I've noticed that a few
other times, when I've tried to send texts to a radio station or in this
case, UPS, where data message rates apply, my phone will NOT send, I get a
"failed" message. I've tried to change any settings on the messaging app
or my Verizon plan settings. Nothing works. It's frustrating.
We certainly want you to be able to use all of the features of your service reliably, so it's a bit troubling that you're unable to send messages to certain numbers. Does this only happen when you're sending messages to a company or organization's shortcode? Are you able to receive messages from shortcodes? Please check your My Verizon account for messaging blocks that may prevent this option. To do so, use this link http://vz.to/1RpqmCJ .
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It may be, as the CS Rep stated, that messages to short codes (typically businesses) are blocked, or premium text messaging is blocked (since that usually incurs a charge even if you have unlimited text messaging).
Another possibility is that you are in an extended service area, or your cellular signal is weak, and in that situation, MMS, picture or data texts, won't send. Even though it doesn't count against your data allowance, it still uses data to send those messages, so if the signal is not there, the messages won't send.
Hi, I know this is years later. But it possibly is a setting in your phone. Not somthing with Verizon. If you go to settings and search "Use Premium Text Message Services" and click on that setting click on messages and see if "Not Allow" is selected. There you can select "Always allow" or "Ask"
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