I am trying to trouble shoot a verizon issue with the 4G LTE Network Extender. I have finally made it to advanced technical support and they are telling me the 4G LTE Network Extender is not compatible with HD Calling.This resource says otherwise https://www.verizonwireless.com/support/knowledge-base-204106/Along with multiple other phones that all use advanced calling to connect to my network extender. Verizon is essentially telling me to remove HD Calling from my account to have my Network Extender work.I had the lady remove advanced calling from my account, the network extender is still functioning improperly with ONLY iPhone 7’sI am at my wits end with this, I purchased this device from verizon to have coverage, and now with the iPhone 7 it no longer works. I can not get anyone who knows anything about this issue or even acknowledge it as an issue.Seriously the most frustrating technical issue I have ever experienced and I don’t know how to escalate it to get it actually fixed.I can literally take my SIM out of my iPhone 7 and put it in ANY other phone EVEN an iPhone 6S and it works flawlessly.There is a serious issue with the iPhone 7 and the network extender and their ability to work together. Verizon seems to be ignoring the issue.I have verified this on multiple other forums and on Reddit, it is affecting EVERYONE with an iPhone 7 on a Network Extender

To all others other than LostVector:Wifi calling (free) vs. LTE Extender ($250)Able to call, text, and use data where native Verizon signal is poor - both - TIEHD Voice - both work fine - TIEControl access - only allow certain phones to connect - both - T...

Same here iPhone 7+. Can take sim out and old 6s is fine. Also fine on iPhone 6. Lte signal will sporadically go in and out on 7+. Verizon must fix.

Same issue here. I have gone ahead disabled the voice + data on my iPhone 7 since I have a 3G extender. Waiting for a fix. Seems like I paid 249 for nothing.

Great work so far Roadblocked with providing great detail information here for Verizon to work with. Unfortunately I feel like some of the representatives here are either bots or reading from a line by line troubleshooting guide.

The exact issue is your phone will drop off LTE and bounce between 1x/3G. You probably won't go back to LTE without going to Airplane Mode and back. If you're using VoLTE, your call will drop as well.SIM swaps and device swaps don't do anything10.0.2 (new general release) and 10.1 beta 1 do not fix the issueThere is an active issue logged at Verizon. You need to call 611 and ask for tier 2 technical support and explain that this is a widespread issue and that it is being tracked in their issue tracking system under the number 102095-091716.Turning off VoLTE (Settings > Cellular > Cellular Data > Data Only) helps control dropped calls, but not data dropping to 1x/3GThe problem is worse when you're moving between towers (esp. in a car), but can happen staying in one placeThe most current carrier version is Verizon 25.1The most current PRL is 15480The most current modem firmware is 1.00.04 (which is installed with 10.0.2)The 10.1 beta 1 uses Verizon carrier version 25.5 (which does not fix this problem)Link to thread over Mac Rumors Lots of people are having issues Verizon really needs to address this.

Wifi calling isn't as consistent as the LTE extender, it wasn't giving me HD Voice when I first tried it, and it doesn't provide seamless service to people visiting me. So no thanks.Of course, little did I know that Verizon would sell an extender that doesn't work with the most popular phone in the world. Silly me, right?

There is no error. It just boots to 3G then the phone needs a restart to reconnect. Did you read my detailed explanation?

I'm having the same problem. Just switched to Verizon with the iPhone 7 just to find that coverage in my house is poor. I bought the network extender, and my iPhone 7 is constantly kicked off. This is a nightmare.

HD Voice is enabled. Yes. I have been through EXTENSIVE trouble shooting.I have spent hours on the phone with Verizon Advanced Tech Support.MULTIPLE USERS at reddit have been reporting this. Here is what happens - This happens on iPhone 7 ONLY. I can take the iPhone 7 sim out of my phone and put it in any other phone - including an iPhone 6S and it works FLAWLESSLY. Scenario 1: Power on the phone, 5 Bars of LTE Service through the Network extender - Dial #48 I am connected to the network extender. Hang up, then booted from Network Extender - phone now requires a full restart to reconnect.Scenario 2: Power on the phone - 5 Bars LTE Service over network extender - Dial a call while I am briefly connected to the Network Extender - Connect the call over the Network Extender - Booted during call - Call failed. Phone now requires a restart to reconnect.Scenario 3: Power on the phone, 5 Bars LTE Service. Do nothing on the phone just watch the bars of service. Less than 3-5 minutes later, booted from Network Extender - phone now requires a restart to reconnect.This ONLY happens with ANY iPhone 7. Multiple accounts, friends, family etc have all been over to show off their new iPhone 7’s. Same scenarios. Consistently booted from Network Extender on iPhone 7.Iphone 6, 6S, any android phone with advanced calling, and compatible phone EXCEPT the iPhone 7 works as expected and flawlessly.Multiple users are reporting this on multiple forums.All settings on iPhone and Network Extender are correct.I believe this is either one of three things:1: iPhone CDMA Radio is broken.2: Verizon Carrier Update 25.1 is having issues with the iPhone 7 preventing it to connect3: The Network Extender needs a firmware update.Verizon can CONFIRM this behavior by connecting any home Network Extender to an iPhone 7. It functions this way on 100% of iPhone 7’s 100% of the time.

I'm having this problem now. I got an iPhone 7 last Friday, and immediately started having problems with *all* of my devices intermittently connecting to the extender. I really thought it was just a problem with the extender (it didn't even occur to me that the iPhone may be involved), but after a week of troubleshooting with Verizon, it's very obvious this is a problem with the iPhone. If I turn off the iPhone, the extender works fine. Once I turn it on, within a few hours my other devices start having problems connecting (and saying connected) to the extender.Has everyone looked at their LTE extender logs? You can view these on your LTE Extender web admin page. You'll need to find the IP address of your 4G extender first. You can do that by cycling through the screens on the front of the network extender.Type that address in a web browser. When prompted, the default password for the extender is LteFemt0 (that's a zero at the end).Then go to About->Status and Alerts. On that page, under Status Details, there should be something that says System Detail History. Click on that and look for messages saying the extender is "Not In-Service."

iPhone 7 running 10.1 was not associating to network extender in my house even though my 6s phones do. Today 11/03 I came home from work and it associated, I changed nothing on my end but just wanted to report my 7 is now associating to my network extender.

Correct answer: Community Forums - 4G Network Extender is NOT compatible with iPhone ... - Page 5

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Wifi calling is rarely works sir! It is dirt!

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