An Accepted Solution is available for this post.
4G Samsung Extender on GPS Connection
Slr459
Newbie
‎02-17-2020 04:15 PM

My 4G Extender has been working fine for over a year. In the last few days, the blue light is continuously blinking, and I have Searching for GPS please wait.  However it never finds the GPS.  I have powered down the device and the Comcast modem too, same result. Any additional suggestions?

Labels (1)
1 person had this problem.
0 Likes
4 Replies
An Accepted Solution is available for this post.
Re: 4G Samsung Extender on GPS Connection
vzw_customer_support
Customer Service Rep
‎02-19-2020 04:32 PM

Slr459, we never want you to have trouble with your network extender. Allow us to help. We appreciate the steps that you've taken so far. We will need to go over a few things on a secured platform in order to access your account to do accurate troubleshooting. I've sent you a Private Message. Please respond back to the Private Message in order for us to further assist you.  AliciaD_VZW

0 Likes
An Accepted Solution is available for this post.
Re: 4G Samsung Extender on GPS Connection
jmc25
Newbie
‎03-01-2020 03:08 PM

I have the same problem. Blue light blinking and telling me it is searching for a gps connection, but never finds one. Help!

0 Likes
An Accepted Solution is available for this post.
Re: 4G Samsung Extender on GPS Connection
jmc25
Newbie
‎03-01-2020 03:37 PM

problem solved. unplugged and replugged gps antennae. Thank you

0 Likes
An Accepted Solution is available for this post.
Re: 4G Samsung Extender on GPS Connection
vzw_customer_support
Customer Service Rep
‎03-03-2020 03:21 PM

Hello jmc25, we're glad to know your problem has been resolved. Know that we're always a few clicks away for your future needs.

 

UbaldoJ_VZW

0 Likes