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Any fix yet on the Samsung Network Extender to work with the iPhone 6?
dennism510
Member

together with tech phone support we tried different modes with my iPhone 6; data only, data and voice, etc.... none works. Unfortunately I live in an area where Verizon says it has wireless coverage but actually does not.

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Re: Any fix yet on the Samsung Network Extender to work with the iPhone 6?
MASterling
Member

I have iPhone 6. With setting on Data only mine works just fine. I don't think this is iPhone problem.  Are all lights Blue?  What happens when you call #48.

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Re: Any fix yet on the Samsung Network Extender to work with the iPhone 6?
dennism510
Member

First all lights are blue. I did all those you described on the iPhone 6 including resetting the settings and recycling the extender and phone. The tech support who was trying to help me didn't do any better. I did fine with the previous models both the iPhone 4 S and 5 until I upgraded a week ago.

Dennis Manalo -Sent from my iPhone

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Re: Any fix yet on the Samsung Network Extender to work with the iPhone 6?
vzw_customer_support
Customer Support

dennism510 let's continue working on this issue you are experiencing with the iPhone 6 and the Network Extender. Just to clarify, what annoucement do you hear when you dial #48 on the iPhone 6? Is Voice & Data enabled under Settings > Cellular > Enable LTE? Keep us posted we want to get this resolved for you.


GersonG_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

X

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Re: Any fix yet on the Samsung Network Extender to work with the iPhone 6?
dennism510
Member

Surprisingly it works now with the LTE in either OFF or Data only. I still couldn’t figure out how this became so. I made however the following observations trying the different LTE modes below:

Enable Mode

Tone

Message within 15’ range from the Samsung NE

1

OFF

Double-Tone followed by

Welcome to Verizon Wireless, You are under Network Extender coverage …..

2

Voice & Data

No Tones

Welcome to Verizon Wireless, your call cannot be completed as dialed …..

3

Data only

Double-Tone followed by

Welcome to Verizon Wireless, You are under Network Extender coverage …..

I eventually left the LTE mode in Data only. Hope this helps. Thanks much for your help.