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Anyone having issues with network extender stuck on 1X?
ALEXPOLIN49
Member

Same with me, i was on LTE. But suddenly changed to 3G and 1X. Thought it was cuz of the place i was in. But moved to a much wider and clear place, but it is still on 3G 1X for past 2-3 hours

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Re: Anyone having issues with network extender stuck on 1X?
vzw_customer_support
Customer Support

ALEXPOLIN49,

 

Getting a reliable connection with your Network Extender is a must, and I'm sorry to hear about your fluctuating signal, even after the adjustments you've made. Let's get this straightened out right away for you. Using this link as a reference (http://spr.ly/6586EPLWC), which model Network Extender do you have? What impact is this having with your calls/service on your device? What happens when you call #48 on your mobile phone? What announcement do you hear on the other end?

 

RyanC_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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