You need to call the financial services department at 866.266.1445 to make those payment arrangements.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Tgreen21, wwe can definitely assist with your payment options. We know that sometimes things come up beyond your control and we appreciate you reaching out to us today. Keep in mind that you can set up a payment arrangement online. Visit http://vz.to/2hgzMZR for info on how you can set up a promise to pay. You can also call our Financial Service team at 866-266-1445 to discuss what payment arrangement options you have available. They are available Monday to Friday 7am to 9pm and Saturday 8am to 5pm ET.
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!