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Does the brand of modem matter to the signal extender?

I recently was forced by our local independent telephone company to change from a Zyxel  modem to a Comtrend NexusLink 3120.  Since that change, my signal booster won't achieve the 4 blue lights and therefore, I have been unable to use my cell phone in my home.  Does anyone know what I can try to make it work again?

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Re: Does the brand of modem matter to the signal extender?
Customer Support

We realize a Network Extender is so very helpful indoors. Have you reached out to your phone company to see if they can help with this situation? We don't have the resources for the device you have.


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