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Does the brand of modem matter to the signal extender?
Evierose
Member

I recently was forced by our local independent telephone company to change from a Zyxel  modem to a Comtrend NexusLink 3120.  Since that change, my signal booster won't achieve the 4 blue lights and therefore, I have been unable to use my cell phone in my home.  Does anyone know what I can try to make it work again?

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Re: Does the brand of modem matter to the signal extender?
vzw_customer_support
Customer Support

We realize a Network Extender is so very helpful indoors. Have you reached out to your phone company to see if they can help with this situation? We don't have the resources for the device you have.

DeloresK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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