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I can't connect the external GPS

Just setting up my extender in Nicaragua.  Have a few problems.

1) The GPS light has always been red.

2) #48 on my phone does nothing.  Guess I'm not connected.

3) My kit included an external GPS wire antenna, but I can't see where to connect it.  The tiny instruction manual has obscure pictures.  The online manual is outdated by a couple of versions, so it is useless.

So, as for right now, I am stuck with a useless extender.  Any ideas?

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Re: I can't connect the external GPS
Customer Support

I'm sorry to learn you are experiencing difficulties with the Network Extender, kameroncole. The Network Extender works within the Verizon Wireless coverage area, but not outside of the United States. You may refer to number 4 in the following link:

However, to ensure that the GPS antenna is connected properly, you can refer to these steps:

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