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I can't connect the external GPS
kameroncole
Member

Just setting up my extender in Nicaragua.  Have a few problems.

1) The GPS light has always been red.

2) #48 on my phone does nothing.  Guess I'm not connected.

3) My kit included an external GPS wire antenna, but I can't see where to connect it.  The tiny instruction manual has obscure pictures.  The online manual is outdated by a couple of versions, so it is useless.

So, as for right now, I am stuck with a useless extender.  Any ideas?

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Re: I can't connect the external GPS
vzw_customer_support
Customer Support

I'm sorry to learn you are experiencing difficulties with the Network Extender, kameroncole. The Network Extender works within the Verizon Wireless coverage area, but not outside of the United States. You may refer to number 4 in the following link: http://spr.ly/6586BkdyQ


However, to ensure that the GPS antenna is connected properly, you can refer to these steps: http://spr.ly/6587Bkdyv


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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