Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
IOS 14.1 Possibly fixes Network Extender issues with iPhone
jmh139
Member

I updated to IOS 14.1 on my Iphone 11 Pro yesterday and turned my Network Extender back on.  So far so good, it will make and receive calls with the extender as well as show connected if you dial #48. 

Previously it would show 4 bars until you dial the call then drop to one bar as it disconnected from the extender.  The seemed to start with IOS 14.

I will update here if it stops again but hope this fixes it.  

Re: IOS 14.1 Possibly fixes Network Extender issues with iPhone
randys12
Member

As you and I have talked about, mine started working before I did the update but only after I factory reset the extender a couple of times  

 

The question I’m asking now separately from this thread and waiting to see what they say is if we upgrade to iPhone 12 and the 5G how will that work with the extenders, you can see the thread I started on that. 

my first thought was maybe these extenders can’t work with 5G, but I will follow that on the thread I started

0 Likes
Re: IOS 14.1 Possibly fixes Network Extender issues with iPhone
randys12
Member

Spoke too soon, mines not working again

0 Likes
Re: IOS 14.1 Possibly fixes Network Extender issues with iPhone
jav6
MVP
MVP

@randys12 wrote:

As you and I have talked about, mine started working before I did the update but only after I factory reset the extender a couple of times  

 

The question I’m asking now separately from this thread and waiting to see what they say is if we upgrade to iPhone 12 and the 5G how will that work with the extenders, you can see the thread I started on that. 

my first thought was maybe these extenders can’t work with 5G, but I will follow that on the thread I started


Based on their name, I would think the '4G LTE Network Extenders' only provide a '4G' signal to local phones/devices and provide connection to the Verizon Wireless network via the internet connection.  5G equipped phones (probably) support 4G technologies to account for use where 5G is not available.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: IOS 14.1 Possibly fixes Network Extender issues with iPhone
jav6
MVP
MVP

@randys12 wrote:

Spoke too soon, mines not working again


Did you try the update procedure that worked for some users in the other thread?

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: IOS 14.1 Possibly fixes Network Extender issues with iPhone
randys12
Member

Yes, I updated to 14.1 yesterday and it worked for a few hours...I am talking about this now only on the thread titled 10/22/2020 so I dont drive the VZ people here crazy again.

 

We can talk on that thread, thanks for your help.

0 Likes
Re: IOS 14.1 Possibly fixes Network Extender issues with iPhone
vzw_customer_support
Customer Support

We're glad to hear that your Network Extender is working correctly after having completed a factory reset. We also appreciate your time, patience, and troubleshooting assistance to get your Network Extender working. At present, our Network Extenders are compatible with 4G LTE network compatible devices. As a friendly reminder, our new 5G devices are also 4G LTE compatible. We'd like to keep our customers updated about our latest products and services by registering for email alerts at http://spr.ly/6607G7uPZ.

 

RobertC_VZW

0 Likes