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LTE Extender "restarted due to internal error" after "configuration download"
paregorios
Member

I have a Samsung "4G LTE Extender 2", which has worked fine for over a year with current router. About 24 hours ago, after a system reboot following a power outage, it failed to return to service. I've checked the "operational status" history in the admin console and the following sequence has been repeated over and over (is Verizon pushing a busted configuration update?). Please advise.

Starting Up...
Acquiring an IP Address - IPv4. 09-16-2021 07:44:57 UTC
Acquired an IP Address - 192.168.164.121 with public DNS server IP addresses 192.168.164.1, 0.0.0.0. 09-16-2021 07:44:57 UTC
Identifying the Initial network. 09-16-2021 07:45:11 UTC
IP Resolved for FQDN sg-con4g.vzwfemto.com - 141.207.160.225, 141.207.176.225. 09-16-2021 07:45:11 UTC
Attempting to reach the Initial Gateway - 141.207.160.225, 141.207.176.225. 09-16-2021 07:45:13 UTC
Successfully reached the Initial Gateway - 141.207.160.225. 09-16-2021 07:45:15 UTC
VPN established with Initial Gateway - 141.207.160.225. 09-16-2021 07:45:15 UTC
Connecting to Initial Management Server. 09-16-2021 07:47:15 UTC
Successfully connected to Initial Management Server - 2001:4888:203:3108:c0:160::. 09-16-2021 07:47:18 UTC
Waiting for GPS Position Fix. View the GPS Status on the GPS page to determine if you have adequate GPS signal. 09-16-2021 07:47:19 UTC
Location is provided in GPS mode. 09-16-2021 07:53:41 UTC
Requiring Serving Network Information. 09-16-2021 07:53:41 UTC
Identifying the Serving network. 09-16-2021 07:53:46 UTC
IP Resolved for FQDN sg-4galprgagq.vzwfemto.com - 141.207.151.235, 141.207.150.225. 09-16-2021 07:53:46 UTC
Attempting to reach the Serving Gateway - 141.207.160.225, 09-16-2021 07:53:51 UTC
Attempting to reach the Serving Gateway - 141.207.151.235, 141.207.150.225. 09-16-2021 07:53:51 UTC
Successfully reached the Serving Gateway - 141.207.151.235. 09-16-2021 07:53:51 UTC
VPN established with Serving Gateway - 141.207.151.235. 09-16-2021 07:53:51 UTC
Connecting to Serving Management Server. 09-16-2021 07:53:55 UTC
Successfully connected to Serving Management Server - 2001:4888:203:3108:c0:161::. 09-16-2021 07:53:56 UTC
Configuration download is in progress. 09-16-2021 07:53:56 UTC
Attempting to reach the Serving Gateway - 141.207.151.235, 09-16-2021 08:24:14 UTC
The 4G LTE Network Extender was restarted due to internal error. 09-16-2021 08:24:20 UTC
Starting Up... 09-16-2021 08:24:58 UTC

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Re: LTE Extender "restarted due to internal error" after "configuration download"
vzw_customer_support
Customer Support

We know how important it is for your Network extender to work properly. Have you attempted to reset the device?

 

*Peter

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