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LTE Network Extender
Horseryder36
Member

My iPhone 13 won’t connect to the extender.  So frustrating!  I have 4 bars and wifi works great but I keep dropping calls and they are spotty.  I’ve chatted with Verizon tech’s but nobody has been able to help me.  I have restarted the extender, airplane mode off then on, restarted my phone, etc.

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Re: LTE Network Extender
jav6
Leader

@Horseryder36 wrote:

My iPhone 13 won’t connect to the extender.  So frustrating!  I have 4 bars and wifi works great but I keep dropping calls and they are spotty.  I’ve chatted with Verizon tech’s but nobody has been able to help me.  I have restarted the extender, airplane mode off then on, restarted my phone, etc.


What lights show on the extender?  Can anybody else with other make/models connect to the extender? Have you looked at other threads in this Forum relating to this issue?

...Just another VZW customer...trying to offer some assistance...
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Re: LTE Network Extender
vzw_customer_support
Customer Support

Thank you for bringing this to our attention. We'll be happy to help! When did this issue start? Is the device software up to date? ~Christian

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