LTE network extender not connecting
Cammy1400
Newbie

LTE is up and running: “service active” (blue check mark), 8/10 satellites connected, 0/14 devices connected. 

i did everything i could find on this board-

restarted the network extender,

restarted iPhones,

reset network settings,

went to cellular - cellular data options - voice & data - selected LTE and switched off VoLTE.

None of our iPhones are connecting. We have a iPhone 11, iPhone 7 and iPhone SE. why?

thank you!

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Re: LTE network extender not connecting
LTEFemto
Newbie

Having the same issue after being shipped a replacement extender due to the first one locking up on the 8C error. Spent hours on chat with support and no change. I found a post where someone mentioned tech support having to change their band from 13 to 4 which fixed their issue. VW carrier version code NEEDS updated to seek highest signal possible NOT try to hang on to a band even when there’s only 1 bar. 

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