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Lost package

You sent me a new network extender and UPS lost it.  I filed a complaint but they take 8 business days, could care less, and I don't have the extender.  Not your fault.  Thanks Adam


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Re: Lost package
Verizon Employee

Asfarasyouknow, I'm sorry to hear your Network Extender has been lost. I wouldn't want you to wait on UPS there, let's figure out some options together. As part of that, I sent you a Private Message; I look forward to hearing from you.


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