Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Network Extender Connectivity
HERSEI2
Member
‎10-16-2017 06:07 AM

My network extender has worked fine for over a year-suddently, none of my phones are connected to it-no change in phones, internet, etc.  All 4 lights are blue, I've powered off all devices, still won't connect.  What's up with that?

Labels (1)
0 Likes
1 Reply
Correct Answer!
Re: Network Extender Connectivity
jav6
Leader
‎10-16-2017 09:52 AM

What model phone(s) aren't connecting? Which model extender is it?  Is it possible the phones have WIFI calling activated and that is taking precedence? Is it possible an outside signal is now more powerful than the extender's signal? Are the phones able to make calls at all at your location?  If it is the 3G Extender, is it set for 'Open Access' or 'Managed Access'?

...Just another VZW customer...trying to offer some assistance...
0 Likes