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Correct Answer!
Network Extender problem
rockymtnruss
Member
‎05-08-2015 09:55 AM

This device has been working fine for more than a year now. This morning the sys light is rapidly flashing red, and the gps light is steady magenta. Can anyone help me troubleshoot? I've cycled the power with no improvement. My zip is 80540.

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Correct Answer!
Re: Network Extender problem
vzw_customer_support
Customer Support
‎05-10-2015 10:09 AM
rockymtnruss,

That's certainly not okay! The network extender needs to be reliable and work awesome for you. I'm terribly sorry to hear this is going on. When you rebooted the extender did you also reboot the modem? Have you tried using the GPS cable to see if that makes any difference?

AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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