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Network Extender stopped working! All lights are blue! Can anyone help?
gohawkswisco
Member

Recently the call quality when using my network extender became terrible. It's like it was prior to installing the extender. All of the lights are blue on the hardware and I'm hearing the double beep at the beginning of calls. Is there a fix?

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
MiiHere
Leader

Did you try resetting everything? By that I just mean unplug and boot up in the order of which the network extender suggests. Most likely, modem, router, network extender.

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
MiiHere
Leader

Is everything else working that it's plugged up to; the internet?

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
gohawkswisco
Member

Power and internet are working as they should.

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
MiiHere
Leader

Did you try resetting everything? By that I just mean unplug and boot up in the order of which the network extender suggests. Most likely, modem, router, network extender.

View solution in original post

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
gohawkswisco
Member

I did with the extender, not the others. I'll give that a shot. Thanks.

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
MiiHere
Leader

Do you have the Verizon network extender? Is it Samsung?

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
gohawkswisco
Member

Yes and yes.

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
MiiHere
Leader

If the previous step doesn't help, read though this. It is repair assistance for your extender.

Repair Assistant Software Upgrade Assistant (Samsung) | Verizon Wireless

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
MiiHere
Leader

I stand corrected, it is for your mobile phone - sorry I didn't read through all of it.

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Re: Network Extender stopped working! All lights are blue! Can anyone help?
MiiHere
Leader

Actually...forget that link for now. I'm reading through it and am confused why it came up under the Samsung network extender and am trying to research it a bit more.

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