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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Network Extender stuck on 11b of 14
M5Pilot
Member

Has anyone else found their Samsung network extender stuck on 11b this morning?  I have searched old posts and someone said 11b means code from Verizon can't be downloaded.  Sounds like an issue on their end.

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Re: Network Extender stuck on 11a of 14
M5Pilot
Member

To correct the original post it should read 11a, not 11b.

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Re: Network Extender stuck on 11b of 14
vzw_customer_support
Customer Support

We know it's important to get this fixed, M5Pilot. We are here to help. What troubleshooting steps have you tried so far?*Rebecca

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