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Network extender issues
labratfc
Member

I am having issues with my network extender.

It ran fine when I initially got it a few months ago. Now it drops calls, fails to connect incoming and outgoing calls, drops text messages, and randomly disconnects from the Verizon network with error codes 27 and 32.

I have tried resetting all of my devices, including a factory reset of the extender and a reboot of the router and switch. Any ideas about what my next steps should be?

Thanks!

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Re: Network extender issues
vzw_customer_support
Customer Support

Oh no! Ensuring your extender is working properly is one of our top priorities. We definitely want to get to the bottom of this issue ASAP! We will be sending you a Private Note, so we can further assist you.

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