I just upgraded my phone from an iPhone 11 Pro to a 13 Pro. I have multiple phones connected to a 4G Samsung Network Extender. My older phones continue to connect to the Network Extender but the new phone will NOT. I changed every setting I can on the phone (5G to LTE), turn off WiFi calling, restarted phone, restarted network extender.
I read all messages in this community and I haven't seen a solution. Has anyone with an iPhone 12 or 13 successfully been able to use their network extender?
Hello there Philmfla and thank you for bringing this to our attention. We are excited to hear that you have the new iPhone 13 but not so excited to hear about the issues you are experiencing. Help has arrived to look into this matter closer for you. What software version are you running on the device that will not connect? -Candice