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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Network extender not working again, I don’t know what to do
randys12
Member

Network extender not working again, I don’t know what to do  As I type this it is working but I bet by this afternoon it won’t be  

Someone here mentioned when they see a “house” on the top of their phone they know they’re connected, what is this house I don’t have one?

 

My extender works for a while then stops. I do a complete factory reset and it will work for a while again..

 

Confirm for me please my phone as it is a iPhone X does not have HD calling setting because it’s already built in, and the only setting I have to make sure it’s on is VOLTE?

 

Do roaming settings matter? Someone here said their’s worked better when they turn Wi-Fi calling on, I have the opposite experience when they are both on they interfere with each other and neither work  

 

I thought the iOS update 14 was the cause of this but of course Apple has nothing to say about it when I talk to them so I don’t know  

 

and transmit power mode  checked automatic and usually it says zero

 

 

 

 

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Re: Network extender not working again, I don’t know what to do
randys12
Member

ps

 

There are two ways to do community, either as a verizon phone subscriber thru the main account or just the community...I have both but I cant get the community only password to work, I guess I could try and change it.

 

Does everyone have no problem accessing this community using just your verizon account?

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Re: Network extender not working again, I don’t know what to do
vzw_customer_support
Customer Support

randys12, we are eager to get this network extender concern full addressed. We sent you a post about 7 hours ago requesting that you complete authentication so we can access your account and take a closer look at your network extender. Are you having trouble with the link we sent?

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Re: Network extender not working again, I don’t know what to do
randys12
Member

I already did that and was notified that it was completed...I can do it again i suppose

 

2nd time just now

 

Thank you, you have successfully authenticated. A Verizon agent will contact you shortly.

 

Also

 

1. is there a way to have my laptop browser remember my login so I dont have to do 2 step security each time

 

2. my extender is working now, has been for 3 days or more, cant keep track of time well...one of the others who responded in my other thread (sorry about having more than one, wont do that again) still has the problem...so I guess it is not entirely resolved..but for now I am working

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Re: Network extender not working again, I don’t know what to do
randys12
Member

I see Verizon no longer sells my extender, not only my model but in general.

 

Can you tell me why?  Is there a new product they have yet to roll out that will replace these?

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Re: Network extender not working again, I don’t know what to do
randys12
Member

Edit time on these posts is too short.

 

Found the new one

 

https://www.verizon.com/products/verizon-lte-network-extender/?sku=sku3880045#reviewsHeading

 

I wonder if it has a retractable antenna like mine now has, I am in a place where GPS is very hard to attach to, once it does all is well but without the antenna on my existing one that I can stretch to the window I would probably not be able to make the connection.

 

Does it have an antenna?  I will try and find more materials on it but the website has very little.

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Re: Network extender not working again, I don’t know what to do
randys12
Member

Since it stopped working again, am I authorized for you to open a case yet, have I done what you need so we can open a case and get this to work please tell me please.

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Re: Network extender not working again, I don’t know what to do
vzw_customer_support
Customer Support

Hello there, randys12! You have a great question, and we you reached the right place for answers! The previous extenders have been discontinued, however, you can still purchase the new one by using the following link: http://spr.ly/6603G4sxt Does this resolve your concern for today? 

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Re: Network extender not working again, I don’t know what to do
randys12
Member

Yes, thank you.

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Re: Network extender not working again, I don’t know what to do
vzw_customer_support
Customer Support

You are most welcome, randys12. Please feel free to reach out to us for any future assistance.

 

DanielleR_VZW

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