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Network extender not working
Jessieann99
Member

I accidentally unplugged my extender and now it won't connect. The GPS is solid red and SYS is flashing red. It's been over am hour. It  was working fine before.

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Re: Network extender not working
vzw_customer_support
Customer Support

Jessieann99, we’ll get this working together. Was the network extender unplugged from the modem or the power cable? Is the router plugged in?

ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Network extender not working
jbarnes007
Member

i am having a similar issue. I switched my ISP from Frontier to TWC due to outages and customer service issues. now my extender will not work. I have tru=ied to configure the new router as described in the troubleshooting tips but no dice. I still have a fast blinking system light and a solid magenta GPS light after 3 hours. power and WAN are solid blue. It was working fine before the ISP switch. help please

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Re: Network extender not working
vzw_customer_support
Customer Support

jbarnes007,


I  want to make sure that we can get your Network Extender connected. We definitely apprecaite you providing the steps that you have already attempted to get your device to work. Click  on this link for additional troubleshooting steps and keep us posted.

http://www.verizonwireless.com/support/network-extender-troubleshooting/#/main/device/&&/main


YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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