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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
POOR SERVICE - THINKING OF SWITCHING PROVIDERS
JE0818
Newbie

we switched from att over a year ago and have had nothing but issues with service at our home. we need some sort of booster. service is poor at out home inside and out. we also have a jet pack for our internet use, we can't get dsl or broadband. we at most get 2 bars of service. have bought antennas with no help. please help!! 

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Re: POOR SERVICE - THINKING OF SWITCHING PROVIDERS
Ann154
Super User
Super User

A network extender isn't a good solution for your signal issues as it needs a landline based Internet service provider to connect the extender to the internet. 

 

You might want to check out the Wilson cellular signal boosters as possible solution. Otherwise switch to a more reliable cellular carrier. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: POOR SERVICE - THINKING OF SWITCHING PROVIDERS
Tigerstep
Specialist

A network extender requires a fast home internet connection to work so one of those sent out isn't going to help.

If Verizon doesn't serve your area well, I would switch. Doesn't matter if you're a new customer or been with the company for 1,000 years. Loyalty to a cell phone company is a silly idea. Go with whoever gets you the service you need.