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Phone won't connect
terrynh
Member

All lights are blue my daughters IPhone 6 works but my IPhone 6 won't connect

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Re: Phone won't connect
vzw_customer_support
Customer Support

terrynh, I know how important it is to be able to connect to your network extender to get that better signal. I'm more than happy to help. Let's take a look at your settings. If you go into Settings>Cellular>Enable LTE, can you please make sure that Data Only is checked? That can interfere with using a network extender if Voice & Data is checked instead.
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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