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Problem with calls and texts
Lourae59
Member

My network extender has suddenly started causing my phone to lose calls or when I get a call,  the party on the other end can't hear me. I no longer have full bars and when I send text messages, they almost always duplicate. The other day one of my texts went to the same person 21 times. So frustrating!

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Re: Problem with calls and texts
vzw_customer_support
Customer Support

We always want your coverage to be stellar and your device to connect, Lourae59. What color are all of the status lights on your Network Extender? Have you tried rebooting your Network Extender to refresh the connection?


KaitlanM_W

Follow us on Twitter @t. If my response answered your question, please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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