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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Samsung 4G LTE network extender 2

We have had the network extender for a couple of months to improve reception in our house.  The signal is stronger in our house but incoming calls no longer ring when in our house.   Our phone just pops up a voicemail.  We have two Apple iphone 7 and two X and they all have the same issues.  We didn't have this until we set up the extender.  


Any suggestions appreciated.  Thank you

Re: Samsung 4G LTE network extender 2
Customer Support

UpNorthMom, we don't want you to miss out on any phone calls. Does the phone show that there is an actual missed called? When you travel away from the home and Network Extender, do you receive the calls without any issues?  KevinR_VZW

Re: Samsung 4G LTE network extender 2

How are your outgoing calls?  If you dial #48 do you get the alert that you are 'under network extender coverage' or not?

...Just another VZW customer...trying to offer some assistance...