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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Samsung Network Extender Firmware
SSFamily
Member

How do I check/update my network extender firmware?

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Re: Samsung Network Extender Firmware
vzw_customer_support
Customer Support

SSFamily, it’s important to make sure your hardware is always up to date so that it can function correctly. So I can make sure you get the proper steps to do so, please clarify which network extender you have. Is it the 3G Network Extender or the 4G Network Extender?


MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Samsung Network Extender Firmware
vzw_customer_support
Customer Support

We understand wanting to be sure your device is up to date SSFamily. I am happy to help. There is not a manual process for updating the extender as any updates would happen automatically. Are you having any trouble with using your device?

RashadM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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