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Samsung Network Extender - Options for Out of Warranty Repair?
jwjdc
Member

I have a Samsung Network Extender in my home, and it recently quit working. The WAN light never links up, and #48 says I'm out of range.

I realize I am out of warranty, but this is an expensive device, and I'd like to know if there are any options for service. Perhaps it's cheaper to repair than to replace?

Is there any way to send one of these to Verizon or Samsung for repair?

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Re: Samsung Network Extender - Options for Out of Warranty Repair?
Snn5
Sr. Leader

You'd need to contact Samsung, the manufacturer.  Even though Verizon sells it to work on their network, Verizon doesn't repaid, they only sell.  Same as with cellphones.

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Re: Samsung Network Extender - Options for Out of Warranty Repair?
Snn5
Sr. Leader

You can reach them by calling at: 1-800-Samsung (1-800-726-7864) any day between 9 am to 9 pm, EST.

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Re: Samsung Network Extender - Options for Out of Warranty Repair?
7e18n1
Sr. Member

> The WAN light never links up

Wouldn’t that be the expected result if the Ethernet cable was bad?