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Verizon Wireless Extender stopped working

I am trying to debug a Verizon Wireless Extender that stopped working within the past two weeks. I have completely disabled firewall rules on my dal modem for the extender. I am pinging the list of servers at and getting this result when ping JMS server which appears to be from a Verizon gateway server:


"36 bytes from ( Destination Host Unreachable"

I get the same response when pinging from a client in a completely different network. Do I need to have something configured by Verizon?

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