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Verizon network extender not getting calls
portershm
Member

We have very poor signal within our house so Verizon sent us a network extender.  since then we have had people tell us they have tried calling us, it rang twice and went to voicemail.  we never see that we even had an incoming call.  Have called/chatted with verizon several times and the issue still persists.

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Re: Verizon network extender not getting calls
vzw_customer_support
Customer Support

Being able to receive calls in your home is important. Tell us, are you receiving any error codes on the Network extender? Do you have Wi-Fi calling turned on?

*Austin

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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