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Why doesn't my network extender work?
PH-Florida
Enthusiast - Level 1
‎11-05-2015 07:22 AM

I have read all the post with no help. All my lights are blue on the extender. I have reset the  extender multiple times. What seems to work is when I restart my phone, call #48 and it connects with in 15 feet as instructed. I go to a different room and cannot connect. Move the phone back in the extender room and cannot reconnect. All my phones have a similar response. Any thoughts?

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Re: Network extender stopped working after 2 years??
PH-Florida
Enthusiast - Level 1
‎11-21-2015 05:50 AM

Fixed---- I read some of the posts and called Verizon to increase the range on my network extender. Took them a few hours to process the work order and all my cell phones work throughout the house again. Hope this helps others.

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Re: Network extender stopped working after 2 years??
MiiHere
Champion - Level 3
‎11-05-2015 07:33 AM

Did you also reset your internet when you reset the extender? Unplug everything and then plug them back in 1 at a time; modem, wait, router, wait, extender.

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Re: Network extender stopped working after 2 years??
PH-Florida
Enthusiast - Level 1
‎11-21-2015 05:50 AM

Fixed---- I read some of the posts and called Verizon to increase the range on my network extender. Took them a few hours to process the work order and all my cell phones work throughout the house again. Hope this helps others.