- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Since upgrading to Lollipop (5.0.1) I cannot connect my phone to the network extender.
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Laura,
I updated the software on the extender and it is now working fine.
Sent from Type Mail
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Mike.757!
Sorry you're having trouble connecting Note 4 to your network extender. I suggest you contact your Internet Service Provider to see if anything changed on their end. Samsung recommends you have an N Network connection. Then try to reconnect to extender again.
LauraD_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Laura,
I updated the software on the extender and it is now working fine.
Sent from Type Mail
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am so glad your extender is now working. Thanks for letting us know!
LauraD_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Mike,
I have the same issue. How did you upgrade the software on the network extender?
Thanks