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WiFi extender 5A errors
Kong2016
Newbie
‎09-03-2021 08:39 PM

Wifi extender 5A error 

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Re: WiFi extender 5A errors
jav6
Champion - Level 3
‎09-04-2021 04:19 AM
@Kong2016 wrote:

Wifi extender 5A error 

What make/model device are you having issues with?

...Just another VZW customer...trying to offer some assistance...
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Re: WiFi extender 5A errors
vzw_customer_support
Customer Service Rep
‎09-05-2021 08:52 PM

We would be happy to assist you with your Network Extender. The Server Error 5A is: 'The LTE Network Extender has failed to get certificate from the CMP server, please check the LAN/firewall settings, or contact your network administrator. If the issue persists, please call Customer Service (800-922-0204).' Have you been able to check with your internet service provider to make sure that your LAN/firewall settings are open?

*Ellisandra

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