authentication error occurred
ALAMUS36
Newbie

When trying to log into my network wifi, I received an error, authentication error occurred

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Re: authentication error occurred
vzw_customer_support
Customer Service Rep

Alamus36, we want to make sure you can log into your Wi-Fi service.  We are here to provide support.  Have you tried restarting all devices including your router?  Tell us more about the device you are trying to connect? Have you ever tried connecting this device before? 

RalphT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: authentication error occurred
ALAMUS36
Newbie

Hi Ralph, Yes, unplugging my router and plugging it back in worked. Unfortunately, RCN did not suggest that, she said everything looked fine on their end.

Thanks for getting back to me. Alan

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