I appreciate you wanting to give the Network Extender a try, HDTRASH69. Just to make sure we’re on the same page to get you the best service possible, is the Smarthub your only source of internet or do you have an alternate high-speed Broadband or DSL service at home? What model router do you use for your internet?
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!