It's near impossible to get tech support live on the phone. I can't use two of the three phones on my plan while at my home. Normal monthly payments for service will resume when this issue has been resolved. I will not go door to door in the neighborhood and attempt to locate the owner of this device. I can provide you with the switch number and you can contact them or have them contact me Verizon.
If you have an Android you can install LTE Discovery which would help you narrow it down and verify that it is a network extender in the area.
I don't care what "they" do. I had great service and now I do not because
of an issue caused by a device that a a private verizon customer owns. It
is now a privacy issue. "They" created the problem, solve it
Our texts and calls now originate from this private device. The Mac address/phone number of our handsets can also be determined. The owner of the device can control data in/out of the device or view the data. I would say our privacy contract is being violated
Will users of my Network Extender be able to intercept or listen in on each other’s conversations?
Opinions vary on the security of the device. All I can do is drop calls
since it has been installed. My service was flawless until that stupid
symbol showed up