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terrible service issues
CHESAN45
Member

For the past few months, my husband and I have been experiencing the following issues dropped calls, slow data rates, low call quality, web pages failing to load, and excessive buffering on videos. I have all our cell phones, our home phone as well as our internet services with Verizon ...oh and to make this matter even more challenging, I work from home most days of the week! Please Help!!

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Re: terrible service issues
vzw_customer_support
Customer Support

CHESAN45, we can fully understand your concern with getting the service you need, especially when you work from home. What zip code are you having trouble in? Is the issue happening indoors, outdoors or both? Has there been any recent change to the area since the issue started?

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: terrible service issues
Mathis000
Member

Your complaints are my complaints too. Mine started after we switched to unlimited data.

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Re: terrible service issues
ANWAD21
Member

My husband and I are having the same issues. Almost all of our calls are dropped and if there not, the person on the other ends says we sound terrible. Zip code is 53142. This happens in and outside of our home. Please help...

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