I switch from Verizon years ago when the cost just started to get too expensive as I got closer to retirement. I wonder why Verizon doesn't cater more to the senior customer and making it simple for them. Chatting to a sales rep, though it was just one, they really are not trying to capture you as a customer for Verizon. They just answer your questions with pricing and you have to think of a question that suits your needs. It is very black and white, they are not pushing product. I think Verizon is missing out on grabbing the senior customers because there is no attraction for a senior citizen with the product. All the bundling of products seems to be a the more expensive packages levels. Plus there isn't a senior discount offered. Seniors just need basic phone service. They will never have a need to have 4 lines. They just need basic internet service. If two phone lines were offered and bundled with internet service, and a senior discount offered with the auto pay. I think Verizon would attract more customers that are attracted to a Consumer Celluar.
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