I won't say this is a lie, but I won't say I believe this either. This might be part of what's wrong with the world and why some companies carry expensive legal retention, which of course is paid for by the rest of us.
Like size determines if a threat happened or not. Not like Verizon would know how tall a person is. I wonder if they have a recording of the call. If what the reps say is true the plantieff is in a world of hurt potentially.
Very true, those recordings will be the undoing of one or the other. No way a rep would be that crazy to say that on a potentially recorded line. So either way, if the recording exists, then this will prove 1: Verizon really does monitor and record and can access recorded calls when necessary, 2: the plaintiff will either win big or face perjury or 3: Verizon will pay big some amount of money or will counter sue.
Foolishness. I don't mean to take away from the fact that working out your bill can be stressful, but having a heart attack then and there is just wild.
chance are she had a preexisting condition if it required surgery. You can have a heart attack with no conditions, but none I have ever heard of would require surgery.