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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
i cannot get into email from my desktop!!!!
mcrumb
Member

every time I try to open my email from my desktop I am prompted to sign in. after I do that I cannot find my email!!!!  

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Re: i cannot get into email from my desktop!!!!
MikeyWade
Novice

Who is your email provider?  If it's Verizon FIOS, you're in the wrong forums.  You might be able to find help at Home - Verizon Forums

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Re: i cannot get into email from my desktop!!!!
mcrumb
Member

I have Comcast. My password is accepted, but when I click on "check email" I am redirected to sign in again. This goes on and on, etc.

I have chosen the remember me option and keep me signed in option, but it doesn't stay.

Sent from my iPad

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Re: i cannot get into email from my desktop!!!!
vzw_customer_support
Customer Support

Being able to access your messages is key mcrumb. We want to help any way that we can. Are you using Verizon Wireless as your internet provider? Are you able to access other webpages on the desktop?


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: i cannot get into email from my desktop!!!!
MikeyWade
Novice

If you're not having issues with any other website doing the same thing, the issue is likely with Comcast webpage.  Have you tried using a different browser, or clearing your cache and cookies?  If you need any help with doing that, let me know what browser you're using and I'll do my best to help out.

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Re: i cannot get into email from my desktop!!!!
mcrumb
Member

I have Comcast. I've had this problem in the past, but only sporadically. Now it's just permanent. I have important emails that can only be printed from my desktop. I don't have this problem on my iPad, which goes through my Comcast wifi, or my droid phone using Verizon wireless.

Sent from my iPad

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Re: i cannot get into email from my desktop!!!!
pherson
Leader

If you have com cast why are you on a verizon wireless peer to peer forum?