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Another former Verizon customer who got fed up with Verizon's business practices.
https://plus.google.com/u/0/117167305186723867672/posts/ZeP2CEocoiL
And why is this of interest? Anyone could circulate such a letter. I'm sure Verizon has lost a few disgruntled customers, but not as many as AT&T or any other provider. Verizon is growing and has the lowest churn rate, I believe.
Did you read the letter? If you had then you would know that his frustration had to do with Verizon's policies about updates to android handsets. Quite a few of the threads in the Galaxy Nexus section have to do with frustration about the lack of updates. That is why I posted it. If it was of no interest to you then move on. I'm sure there are other threads that are in desperate need of your opinions.
I skimmed it. Again, why is that letter of interest to anyone? We all know some people are disgruntled about updates. If there were 50,000 such letters, it would be significant.
Your right. Verizons churn rate IS THE LOWEST.
With the largest gain in post paid customers for many quarters