Accessory order

[paulr24]

I shouldn't need to post this here but chat hasn't worked for days and I'm not calling, going through a maze of prompts, waiting on hold, etc. I ordered a Pop Socket on 10/17 and the so called "tracking" I was provided only shows that the order was shipped. Can someone please provide me real tracking info, like from UPS, Fedex or something so I can actually see where my order is currently? Here is the info:

Order

Order Placed on Oct 17

Location Code

[Edited for privacy]

[vzw_customer_support]

Hello, paulr24, I'm sorry to hear you haven't seen an update on the shipping for your accessory order. So we can best assist, we will be reaching out via Private Note.

-Lauren

[vzw_customer_support]

We're here to help. Let us know if you need assistance. ~Peter