Bought online
rrobbins45
Enthusiast - Level 1

I ordered a phone that should've been here today , with express shipping and only received a paper basically being a pay contract. Says phone was delivered but clearly isn't.

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Re: Bought online
JEA70
Newbie

I ordered a phone on Feb 27 with shipping overnight.  I received nothing, not even notification.  On Verizon chat, Ive gone onto a rabbit hole, with multiple against telling me they would "message their warehouse".   Nothing.  No indication of ANYTHING!  

On March 8, my order was cancelled, and NOT by ME, and with zero notification. 

On March 16, I was told that VERIZON can not reorder because the cancelled order has not been removed from my account!  I was asked to wait patiently for 3 to 5 days...

hmmmmmmmmmmmm

Perhaps VERIZON uses Silicon Valley Bank!

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Re: Bought online
vzw_customer_support
Customer Service Rep

Hi, there. We want you to get the assistance you need. Please send us a Private Note for support.

*Anna

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