Cannot Change Installation Date
mmish976
Enthusiast - Level 1

Like everyone else.  Person setting up new account put in incorrect installation date.  I am unable to change and chat just repeats the same questions over and over without actually doing anything.

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kh_jenn
Moderator
Moderator

Hi mmish976, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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